PRIVACY POLICY

# Privacy Policy

Last Updated: 2026.06.08

PingShot! ("we," "our," or "us") is committed to protecting your privacy and handling your personal information transparently and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile game and related services (the "Service") on Android and iOS devices.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

---

# 1. Information We Collect

## Information You Provide

We may collect information that you voluntarily provide, including:

* Username or display name
* Email address
* Account credentials provided through third-party sign-in services
* Customer support communications
* Feedback and survey responses

## Information Collected Automatically

When you use the Service, we may automatically collect:

* Device model and device type
* Operating system and version
* Language and region settings
* IP address
* Advertising identifiers
* Device identifiers
* Gameplay and progression data
* Usage statistics
* Session information
* Crash logs and diagnostics
* Performance metrics

## Information from Third-Party Login Providers

When you choose to sign in using third-party authentication providers, we may receive information associated with your account, including:

* Google Sign-In account information
* Sign in with Apple account information

The information received is limited to the permissions you grant and the information provided by the authentication provider.

---

# 2. How We Use Information

We use information to:

* Provide and operate the Service
* Authenticate users
* Save game progress and preferences
* Process purchases and subscriptions
* Deliver customer support
* Improve gameplay and user experience
* Analyze usage patterns
* Monitor Service stability and performance
* Detect fraud, abuse, cheating, and security incidents
* Deliver advertising
* Personalize advertising where permitted
* Comply with legal obligations

---

# 3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal information based on one or more of the following legal grounds:

* Your consent
* Performance of a contract
* Compliance with legal obligations
* Legitimate interests that do not override your rights and freedoms

Where consent is required by law, we will obtain your consent before processing applicable data.

---

# 4. Advertising and Consent

The Service may display advertisements provided by third-party advertising partners, including Google AdMob.

Depending on your region and applicable laws, advertisements may be:

* Personalized advertisements
* Non-personalized advertisements

For users located in jurisdictions requiring consent, including the EEA, UK, and Switzerland, we use Google's User Messaging Platform (UMP) to obtain and manage user consent.

Before personalized advertising is displayed, eligible users will be presented with a consent form allowing them to:

* Accept personalized advertising
* Reject personalized advertising
* Manage privacy preferences

Your choices may affect the type of advertisements displayed but will not prevent the display of advertisements unless otherwise required by law.

You may change your consent preferences at any time through available privacy settings within the Service, where provided.

---

# 5. Cookies and Similar Technologies

We and our third-party partners may use cookies and similar technologies, including:

* Advertising identifiers
* SDKs
* Local storage technologies
* Analytics technologies

These technologies may be used to:

* Remember preferences
* Measure advertising effectiveness
* Analyze usage patterns
* Improve performance
* Personalize content and advertisements where consent has been provided

Where required by law, such technologies will only be used after obtaining appropriate user consent.

---

# 6. Analytics and Diagnostic Services

We use analytics and diagnostic services to understand user behavior and improve the Service.

These services may collect:

* Device information
* Usage statistics
* Gameplay events
* Session duration
* Crash reports
* Performance data

Analytics and diagnostic services may include:

* Firebase Analytics
* Firebase Crashlytics
* Microsoft Clarity

Data collected through these services may be processed on servers located in various countries.

---

# 7. Third-Party Services

The Service may use or integrate the following third-party services:

* Google AdMob
* Google UMP (User Messaging Platform)
* Firebase Analytics
* Firebase Crashlytics
* Google Sign-In
* Sign in with Apple
* Microsoft Clarity

These providers may collect and process information according to their own privacy policies.

Users are encouraged to review the privacy policies of these providers.

---

# 8. In-App Purchases

The Service may offer subscriptions, virtual items, premium features, or other paid content.

Payments are processed by:

* Google Play
* Apple App Store

We do not collect or store complete payment card information.

---

# 9. Sharing Information

We may share information with:

* Cloud hosting providers
* Analytics providers
* Advertising partners
* Authentication providers
* Payment processors
* Legal authorities when required by law

We do not sell personal information to third parties.

---

# 10. International Data Transfers

Information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we implement appropriate safeguards for international data transfers.

---

# 11. Data Retention

We retain information only for as long as necessary to:

* Provide the Service
* Maintain accounts
* Fulfill legal obligations
* Resolve disputes
* Enforce agreements

Information that is no longer necessary may be deleted, anonymized, or aggregated.

---

# 12. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

* Access your information
* Correct inaccurate information
* Delete personal information
* Restrict processing
* Object to processing
* Withdraw consent
* Request data portability

You may exercise these rights by contacting us using the information provided below.

---

# 13. California Privacy Rights (CCPA/CPRA)

California residents may have rights under applicable California privacy laws, including rights to:

* Know what information is collected
* Request deletion of personal information
* Correct inaccurate information
* Limit certain uses of personal information

We do not sell personal information as defined under California law.

---

# 14. Children's Privacy

The Service is not directed toward children under the age required by applicable law without appropriate parental consent.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.

---

# 15. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

---

# 16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted within the Service or through other appropriate channels.

Continued use of the Service following the effective date of the updated Privacy Policy constitutes acceptance of the revised Policy.

---

# 17. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]